Terms & Conditions

Reduced-Rate Services:

Reduced-rate web design services are ONLY offered to organisations that qualify for the Tier One package:  See all packages here >

Reduced-rate websites are limited to 8 pages and up to 35 hours design time for a one-off flat rate fee of £55.00 for our administrative / design costs – anything in excess of these package limits will incur charges at the rates shown below. (View Shop Information) *

* Reduced-rate projects exceeding the package limits are charged a package discounted Rate: £6.87 per additional page.

Budget websites are based on fixed theme designs with limited user / visitor facilities. We do not compromise quality or service for budget web development, but there will be limitations to the scope of design flexibility and features for customers using this package.

First Stop Web Design is a small community collective and will not offer this service to any organisations that do not meet these criteria.

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Security Deposits:

A deposit of 20% of estimated total fees (or the full fee of £55.00 for reduced rate budget packages) is required prior to any design work being undertaken. The deposit may be up to 30% of the projected costs for sites valued at £1,000 or over. Ask for more information regarding deposits as part of our consultation process.

Deposits are deducted from any actual or final invoices – where there is any unused balance, this is credited back to the client. See ‘Testimonials’ >

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Consumer Notices:

Terms & Conditions
Your understanding of our Terms & Conditions will help to ensure that you get the best possible service available. Terms (in the form of a Customer Agreement) are issued to prospective customers before any work is undertaken.

Our Terms & Conditions constitutes a binding consumer agreement requiring all parties to conform to UK laws relating to shopping from home and fair trade.

Safe Purchasing:
For information about online purchasing visit the websites listed below:

Shop Safe Online | Get Safe Online | Office of Fair Trading

Your satisfaction is our aim!