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First Stop Web Design’s Knowledge Base, Q&A and ticketing service is always FREE and available 24/7 online to all enquiring and existing customers.

Important Note: Whilst we cannot guarantee an immediate response to tickets submitted we will normally respond within 24 to 72 hours. Low priority enquiries may take up to 3 days for a full response.

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First Stop Web Design does not share your personal information with third parties in part or whole (except email addresses where consented in member only or comments facilities as stated below). Such information is stored on a password protected computer in read-only files and is not held on paper documents.

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First Stop Web Design has taken all reasonable measures to ensure that the contents of our Knowledge Base are accurate. It should nonetheless be noted that visitors who use this service and rely on any information contained within it, do so at their own risk.

Not all content within the Knowledge Base will originate from First Stop Web Design unless stated, and we cannot always guarantee that such information will be accurate, complete or up-to-date.

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First Stop Web Design will not accept liability for any loss, damage or inconvenience arising as a consequence of use or the inability to use any information on the Knowledge Base, unless this was clearly due to incorrect written advice regarding our services, or advice or guidance given verbally by an official member of the First Stop Web Design team.

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